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FAQ-Delivery Service
Fernie Hearth and Home's delivery service is second to none. Our team is known for their professionalism and precision. Choose between Curbside Delivery for convenience or White Glove In-Home Drop Off for a seamless experience. Trust us for reliable and exceptional service.
Curbside Delivery
To your front door, driveway, or garage. For x1 unit
Fernie $90
Sparwood $135
Elkford $200
South Country $200
Each additional piece +$25
Removal each unit +$50
White Glove Delivery
Moved inside, unboxed, and put in place. For x1 unit
Fernie $140
Sparwood $185
Elkford $250
South Country $250
Each additional piece +$50/unit
Extraordinary / Special Appliances / Large or Considerable Weight will be charged hourly. Adequate care is required for these units.
Terms and Conditions:
Please clear and de-ice pathways. Excludes plumbing, electrical, venting.
and installation. It is the Owners responsibility to ensure there’s sufficient clearance.
of 2" either side of the unit (4” total).
Removal of entry doors, doors or handrails is the responsibility of the customer.
We will not handle plumbing lines or gas lines. It is the responsibility of the customer to engage a plumber for these activities for disconnect or install.
We will aim to deliver the unit to its final location, or inside location of your choice.
If we do not have safe clearance, we will deliver the appliance to your garage or
front door and refund the portions accordingly.
The unit will stay packaged until it is in its final location. If we cannot fit the unit
through doors/stairs in its packaging, we will deliver it to your front door or garage.
and refund you the portions accordingly.
If requested, we will remove the packaging once it is in its final place. Our intent is
to ensure that the appliance is delivered safely, and all measures to avoid any
damage is taken. We thank you for your understanding.